Find your hospital's policy
When a bill comes from a hospital that is not in BillRadar's checked base, BillRadar looks for that hospital's own financial assistance policy: Tavily searches only the hospital's site, Muse Spark copies the income tiers word for word, and code keeps a tier only if its quote and its numbers are in the policy's text.
Recorded live run, 2026-11-01: 5 real hospitals in 4 states (public policies, no bills). This page replays that run: 120 Tavily credits, $0.0873 of model calls. Policies change; check the hospital's own site before you apply. Nothing here promises a discount.
Houston Methodist Hospital Houston, TX
houstonmethodist.org · site on the bill
May be out of date. The page prints no date; the tiers below are its own words, but a newer policy may say otherwise.
Financial assistance policy found on the hospital's own site: Plain Language Summary Houston Methodist’s Financial Assistance Policy.
| Household income | What the policy gives | The policy's words |
|---|
| up to 200% of the poverty level | Charity care | “Patients whose family income is at or below 200% of the Federal Poverty Level (FPL) are eligible to receive free services” |
| 200–500% of the poverty level | A discount, amount not stated | “patients whose family income is above 200% but not more than 500% of the FPL are eligible to receive services at a discounted amount” |
| above 500% of the poverty level | A discount, amount not stated | “Patients whose family income is above 500% of the FPL may be eligible for discounted services” |
Searched with Tavily only on the hospital's own site; a model copied the tiers; code found every quote shown here in the page's text. Only the hospital's name, city or ZIP, state and site were sent. Policies change; check the hospital's own site before you apply. This is not a promise of a discount.
State law that may apply (TX)
We found the state's law page but could not confirm a section word for word: read it yourself. May apply to you; check.
From the state's official law site only. State law depends on your plan, the hospital, the dates and the law's own conditions (an employer's self-funded plan is outside state law). This is the law's own text, not legal advice.
4 Tavily calls, 6 credits · 2 model calls, $0.0072 · 2026-11-01
- policy:search · Tavily request_id
e2a784c9-2405-4c3b-b295-677d8060fb4d · 2 credits - policy:dated · Tavily request_id
7a498def-3e9b-48d3-8518-6f1f0a653e6c · 2 credits - laws:search · Tavily request_id
9fe758ba-c50d-4c45-8cdf-fbf29f34e049 · 2 credits - laws:extract · Tavily request_id
0a542fa1-62fe-4958-b114-b6bdc52e29f4 · 0 credits
- policy:tiers · muse-spark-1.3 · response
resp_6ae7cee80b292f5bc39744d4 - laws:sections · muse-spark-1.3 · response
resp_6ae7ce99f631bded8c72495d
Not used: https://www.houstonmethodist.org/~/media/pdf/for-patients/Bill_Pay/Korean/FA_full.ashx?la=en (not the English version); https://www.houstonmethodist.org/about-us/community-involvement/methodist-community-grants/community-benefits-grant (another document (needs assessment, community benefit, report))
Mount Sinai Hospital New York, NY
mountsinai.org · site on the bill
We found the policy, but could not confirm its tiers word for word. Check it yourself: Financial Assistance and Billing and Collections Policy.
The page prints no revision date; check that it is the current policy.
Searched with Tavily only on the hospital's own site. Only the hospital's name, city or ZIP, state and site were sent. Policies change; check the hospital's own site before you apply. This is not a promise of a discount.
8 Tavily calls, 14 credits · 2 model calls, $0.0205 · 2026-11-01
- policy:search · Tavily request_id
e2a784c9-2405-4c3b-b295-677d8060fb4d · 2 credits - policy:dated · Tavily request_id
7a498def-3e9b-48d3-8518-6f1f0a653e6c · 2 credits - laws:search · Tavily request_id
9fe758ba-c50d-4c45-8cdf-fbf29f34e049 · 2 credits - laws:extract · Tavily request_id
0a542fa1-62fe-4958-b114-b6bdc52e29f4 · 0 credits - policy:search · Tavily request_id
805cb81d-322f-4677-984f-a39fcc3f55af · 2 credits - policy:dated · Tavily request_id
25a8950b-0acb-4269-bc37-976a0c1d21b9 · 2 credits - laws:search · Tavily request_id
711e4739-ed37-47f4-a930-f2f78300b45e · 2 credits - laws:search · Tavily request_id
27fa14de-5a9c-4397-b80c-253b4402bc7b · 2 credits
- policy:tiers · muse-spark-1.3 · response
resp_6ae7ceec3243c8e9602d421f - spark:law-search · muse-spark-1.3 · response
resp_6ae7ce9ca74c48862b824f80
Not used: https://www.mountsinai.org/files/MSHealth/Assets/MSH/MSH-&-MSQ-CHNA-2023.pdf (another document (needs assessment, community benefit, report)); https://www.mountsinai.org/files/MSHealth/Assets/MSSL/HS-Mount-Sinai-Morningside-and-Mount-Sinai-West-CSP.pdf (another document (needs assessment, community benefit, report)); https://www.mountsinai.org/files/MSHealth/Assets/HS/About/Financial%20Aid/2018%20MSHG%20Financial%20Assistance%20and%20Billing%20and%20Collections%20Policy%20downloadfile.pdf (an older version (2018))
Cedars-Sinai Medical Center Los Angeles, CA
cedars-sinai.org · name and city matched
Not every tier confirmed. The policy prints more tiers than we could confirm word for word (401%–600% of the poverty level); check the policy for those.
Financial assistance policy found on the hospital's own site: Financial Assistance Policy, Effective Date: 01/01/2025.
| Household income | What the policy gives | The policy's words |
|---|
| up to 400% of the poverty level | Charity care | “Charity Care will be made available to patients whose family income is at or below 400 percent of the current year’s FPL” |
8 more tiers not shown: the quote or its numbers were not in the policy text.
Searched with Tavily only on the hospital's own site; a model copied the tiers; code found every quote shown here in the page's text. Only the hospital's name, city or ZIP, state and site were sent. Policies change; check the hospital's own site before you apply. This is not a promise of a discount.
State law that may apply (CA)
“A hospital shall provide to the department a copy of its discount payment policy, charity care policy, eligibility procedures for those policies, review process, and the application for charity care or discounted payment programs, as well as a copy of its debt collection policy”
California Code, HSC 127435. · Amended by Stats. 2024, Ch. 511, Sec. 6. (AB 2297) Effective January 1, 2025. · May apply to you; check.
From the state's official law site only. State law depends on your plan, the hospital, the dates and the law's own conditions (an employer's self-funded plan is outside state law). This is the law's own text, not legal advice.
13 Tavily calls, 21 credits · 3 model calls, $0.0436 · 2026-11-01
- policy:search · Tavily request_id
e2a784c9-2405-4c3b-b295-677d8060fb4d · 2 credits - policy:dated · Tavily request_id
7a498def-3e9b-48d3-8518-6f1f0a653e6c · 2 credits - laws:search · Tavily request_id
9fe758ba-c50d-4c45-8cdf-fbf29f34e049 · 2 credits - laws:extract · Tavily request_id
0a542fa1-62fe-4958-b114-b6bdc52e29f4 · 0 credits - policy:search · Tavily request_id
805cb81d-322f-4677-984f-a39fcc3f55af · 2 credits - policy:dated · Tavily request_id
25a8950b-0acb-4269-bc37-976a0c1d21b9 · 2 credits - laws:search · Tavily request_id
711e4739-ed37-47f4-a930-f2f78300b45e · 2 credits - laws:search · Tavily request_id
27fa14de-5a9c-4397-b80c-253b4402bc7b · 2 credits - policy:site · Tavily request_id
666c4740-81fc-41d0-85b3-1e52adc5d010 · 1 credits - policy:search · Tavily request_id
d4131b57-8622-4779-a7fe-774ce6e213e2 · 2 credits - policy:search · Tavily request_id
e31dd9e9-ce4b-4077-b005-cda64f84f94c · 2 credits - laws:search · Tavily request_id
bc641153-8185-48a2-b61d-a8081599755c · 2 credits - laws:extract · Tavily request_id
2fd5754a-47d8-48c6-b836-93ff18e1238a · 0 credits
- policy:tiers · muse-spark-1.3 · response
resp_6ae7ceeee144c5c711174c4e - spark:law-search · muse-spark-1.3 · response
resp_6ae7cefd5aa7cded59a24fe6 - laws:sections · muse-spark-1.3 · response
resp_6ae7cf031a7b32b5b4a64db5
Not used: https://en.wikipedia.org/wiki/Cedars-Sinai_Medical_Center (a directory, a guide or a shared host, not the hospital's site); https://health.usnews.com/best-hospitals/area/ca/cedars-sinai-medical-center-6930444 (a directory, a guide or a shared host, not the hospital's site); https://careers.cshs.org/locations (name and place match, but the site's name does not; ask); https://hcai.ca.gov/facility/cedars-sinai-medical-center (a directory, a guide or a shared host, not the hospital's site); https://www.cedars-sinai.org/content/dam/cedars-sinai/community-benefits/documents/community-benefit-plan-2023.pdf (another document (needs assessment, community benefit, report)); https://www.cedars-sinai.org/content/dam/cedars-sinai/community-benefits/documents/community-health-needs-assessment-2025.pdf (another document (needs assessment, community benefit, report)); https://www.cedars-sinai.org/content/dam/cedars-sinai/billing-insurance/financial-assistance/documents/faps/full-fap-korean.pdf (not the English version); https://www.cedars-sinai.org/content/dam/cedars-sinai/about-us/documents/csmc-fy21-form-990.pdf (another document (needs assessment, community benefit, report)); https://www.cedars-sinai.org/content/dam/cedars-sinai/billing-insurance/financial-assistance/documents/faps/full-fap-russian.pdf (not the English version); https://www.cedars-sinai.org/content/dam/cedars-sinai/billing-insurance/financial-assistance/documents/faps/full-fap-spanish.pdf (not the English version); https://www.cedars-sinai.org/content/dam/cedars-sinai/about-us/documents/csmc-fy22-form-990.pdf (another document (needs assessment, community benefit, report))
Orlando Health Orlando, FL
orlandohealth.com · site on the bill
May be out of date. The page prints no date; the tiers below are its own words, but a newer policy may say otherwise.
Financial assistance policy found on the hospital's own site: Financial Assistance Program.
| Household income | What the policy gives | The policy's words |
|---|
| up to 225% of the poverty level | Charity care | “If a validated financial statement application reflects an income at or below 225% of the most current Federal Poverty Level for the stated family size, the account will qualify for financial assistance in its entirety” |
Searched with Tavily only on the hospital's own site; a model copied the tiers; code found every quote shown here in the page's text. Only the hospital's name, city or ZIP, state and site were sent. Policies change; check the hospital's own site before you apply. This is not a promise of a discount.
15 Tavily calls, 25 credits · 1 model call, $0.0059 · 2026-11-01
- policy:search · Tavily request_id
e2a784c9-2405-4c3b-b295-677d8060fb4d · 2 credits - policy:dated · Tavily request_id
7a498def-3e9b-48d3-8518-6f1f0a653e6c · 2 credits - laws:search · Tavily request_id
9fe758ba-c50d-4c45-8cdf-fbf29f34e049 · 2 credits - laws:extract · Tavily request_id
0a542fa1-62fe-4958-b114-b6bdc52e29f4 · 0 credits - policy:search · Tavily request_id
805cb81d-322f-4677-984f-a39fcc3f55af · 2 credits - policy:dated · Tavily request_id
25a8950b-0acb-4269-bc37-976a0c1d21b9 · 2 credits - laws:search · Tavily request_id
711e4739-ed37-47f4-a930-f2f78300b45e · 2 credits - laws:search · Tavily request_id
27fa14de-5a9c-4397-b80c-253b4402bc7b · 2 credits - policy:site · Tavily request_id
666c4740-81fc-41d0-85b3-1e52adc5d010 · 1 credits - policy:search · Tavily request_id
d4131b57-8622-4779-a7fe-774ce6e213e2 · 2 credits - policy:search · Tavily request_id
e31dd9e9-ce4b-4077-b005-cda64f84f94c · 2 credits - laws:search · Tavily request_id
bc641153-8185-48a2-b61d-a8081599755c · 2 credits - laws:extract · Tavily request_id
2fd5754a-47d8-48c6-b836-93ff18e1238a · 0 credits - policy:search · Tavily request_id
dbebc3b2-0299-48cc-87de-26a21a1c910e · 2 credits - policy:dated · Tavily request_id
e78ee1af-2fa0-4d68-9161-05bd733a95c5 · 2 credits
- policy:tiers · muse-spark-1.3 · response
resp_6ae7cf06545878a9becc4a58
Not used: https://www.orlandohealth.com/about-us/community-involvement/community-benefit/community-grant-program (another document (needs assessment, community benefit, report))
Memorial Regional Hospital Hollywood, FL
Is this your hospital? Memorial Regional Hospital, Hollywood, mhs.net
Searched with Tavily for the hospital's own site. Only the hospital's name, city or ZIP, state and site were sent. Policies change; check the hospital's own site before you apply. This is not a promise of a discount.
16 Tavily calls, 26 credits · 2026-11-01
- policy:search · Tavily request_id
e2a784c9-2405-4c3b-b295-677d8060fb4d · 2 credits - policy:dated · Tavily request_id
7a498def-3e9b-48d3-8518-6f1f0a653e6c · 2 credits - laws:search · Tavily request_id
9fe758ba-c50d-4c45-8cdf-fbf29f34e049 · 2 credits - laws:extract · Tavily request_id
0a542fa1-62fe-4958-b114-b6bdc52e29f4 · 0 credits - policy:search · Tavily request_id
805cb81d-322f-4677-984f-a39fcc3f55af · 2 credits - policy:dated · Tavily request_id
25a8950b-0acb-4269-bc37-976a0c1d21b9 · 2 credits - laws:search · Tavily request_id
711e4739-ed37-47f4-a930-f2f78300b45e · 2 credits - laws:search · Tavily request_id
27fa14de-5a9c-4397-b80c-253b4402bc7b · 2 credits - policy:site · Tavily request_id
666c4740-81fc-41d0-85b3-1e52adc5d010 · 1 credits - policy:search · Tavily request_id
d4131b57-8622-4779-a7fe-774ce6e213e2 · 2 credits - policy:search · Tavily request_id
e31dd9e9-ce4b-4077-b005-cda64f84f94c · 2 credits - laws:search · Tavily request_id
bc641153-8185-48a2-b61d-a8081599755c · 2 credits - laws:extract · Tavily request_id
2fd5754a-47d8-48c6-b836-93ff18e1238a · 0 credits - policy:search · Tavily request_id
dbebc3b2-0299-48cc-87de-26a21a1c910e · 2 credits - policy:dated · Tavily request_id
e78ee1af-2fa0-4d68-9161-05bd733a95c5 · 2 credits - policy:site · Tavily request_id
cbce2e8f-b319-420f-bded-a1132e5aa615 · 1 credits
Not used: https://en.wikipedia.org/wiki/Memorial_Regional_Hospital_(Florida) (a directory, a guide or a shared host, not the hospital's site); https://choosehollywoodfl.com/193/Memorial-Healthcare-System (name and place match, but the site's name does not; ask); http://www.mhs.net/locations/memorial-regional (name and place match, but the site's name does not; ask); https://ahca.myflorida.com/content/download/12750/file/memorial_regional_hospital.pdf (a directory, a guide or a shared host, not the hospital's site); http://www.mhs.net/locations (name and place match, but the site's name does not; ask)
Memorial Regional Hospital Hollywood, FL
mhs.net · you confirmed
Financial assistance policy found on the hospital's own site: Memorial Healthcare System FINANCIAL ASSISTANCE POLICY, Revised May 2026.
| Household income | What the policy gives | The policy's words |
|---|
| up to 200% of the poverty level | Charity care | “Up to 200% of FPG 100% Discount” |
| 201–250% of the poverty level | 90% off | “201% - 250% of FPG 90% Discount” |
| 251–300% of the poverty level | 85% off | “251% - 300% of FPG 85% Discount” |
| 301–350% of the poverty level | 83% off | “301% - 350% of FPG 83% Discount” |
| 351–400% of the poverty level | 83% off | “351% - 400% of FPG 83% Discount” |
Searched with Tavily only on the hospital's own site; a model copied the tiers; code found every quote shown here in the page's text. Only the hospital's name, city or ZIP, state and site were sent. Policies change; check the hospital's own site before you apply. This is not a promise of a discount.
17 Tavily calls, 28 credits · 1 model call, $0.0101 · 2026-11-01
- policy:search · Tavily request_id
e2a784c9-2405-4c3b-b295-677d8060fb4d · 2 credits - policy:dated · Tavily request_id
7a498def-3e9b-48d3-8518-6f1f0a653e6c · 2 credits - laws:search · Tavily request_id
9fe758ba-c50d-4c45-8cdf-fbf29f34e049 · 2 credits - laws:extract · Tavily request_id
0a542fa1-62fe-4958-b114-b6bdc52e29f4 · 0 credits - policy:search · Tavily request_id
805cb81d-322f-4677-984f-a39fcc3f55af · 2 credits - policy:dated · Tavily request_id
25a8950b-0acb-4269-bc37-976a0c1d21b9 · 2 credits - laws:search · Tavily request_id
711e4739-ed37-47f4-a930-f2f78300b45e · 2 credits - laws:search · Tavily request_id
27fa14de-5a9c-4397-b80c-253b4402bc7b · 2 credits - policy:site · Tavily request_id
666c4740-81fc-41d0-85b3-1e52adc5d010 · 1 credits - policy:search · Tavily request_id
d4131b57-8622-4779-a7fe-774ce6e213e2 · 2 credits - policy:search · Tavily request_id
e31dd9e9-ce4b-4077-b005-cda64f84f94c · 2 credits - laws:search · Tavily request_id
bc641153-8185-48a2-b61d-a8081599755c · 2 credits - laws:extract · Tavily request_id
2fd5754a-47d8-48c6-b836-93ff18e1238a · 0 credits - policy:search · Tavily request_id
dbebc3b2-0299-48cc-87de-26a21a1c910e · 2 credits - policy:dated · Tavily request_id
e78ee1af-2fa0-4d68-9161-05bd733a95c5 · 2 credits - policy:site · Tavily request_id
cbce2e8f-b319-420f-bded-a1132e5aa615 · 1 credits - policy:search · Tavily request_id
88288240-3c13-4123-946b-5ba83b4d8a9b · 2 credits
- policy:tiers · muse-spark-1.3 · response
resp_6ae7cf083388721fb0884205
Not used: https://www.mhs.net/-/media/mhs/files/patients-and-visitors/financial-assistance/po/full-policy-portuguese.pdf (not the English version)
The site comes from the bill, not from the search: a site printed on the bill is searched alone; without one, a site is taken only if its page shows the hospital's name and its city or ZIP; in doubt BillRadar asks "Is this your hospital?". The last two cards are the same hospital: first the search, then the family's "yes".
